Ruble Graduate Seminar - Classroom

Educational Consultant:
Jean Sundlof
CIC, CPCU, CCI, ACI, CPIA

Jean Sundlof began her career working in the family independent agency in Oklahoma in a sales and marketing capacity. She continued her career serving as Executive Director of Associated Risk Managers of Oklahoma. In 1990, Jean moved to Minnesota and joined Great American Insurance Company as an Agency Operations Representative.

She returned to the independent agency side soon after, joining Youngdahl Companies in Marketing and Client Executive roles. She joined Kraus Anderson Insurance in 1999, holding positions of Client Executive, Sales Executive, Director of Captives, Coverage and Risk Consulting, and Consultant during her tenure with the agency. In 2026, Jean retired from Kraus-Anderson to focus on teaching and consulting. She instructs many courses for Big I Minnesota, serves as a National Faculty member and Educational Consultant for the Risk and Insurance Education Alliance, and is also an active faculty member for Swiss Re, instructing agent’s E&O courses.

Jean received her BBA and MBA from the University of Oklahoma. She holds the Certified Insurance Counselor (CIC), Chartered Property and Casualty Underwriter (CPCU), Certificate in Captive Insurance (CCI) and Certified Professional Insurance Agent (CPIA) designations. She is also an   Associate in Captive Insurance (ACI) and was the first Minnesotan to receive this designation.

Jean has been honored by Big I Minnesota as Young Agent of the Year and by the Oklahoma Association of Professional Insurance Agents as Insurance Woman of the Year. She serves on the board of directors for Neill Lake Townhomes. She is Past President of Big I MN, the largest trade association in Minnesota for insurance agents. She delights in her three grandsons, two dogs, and almost one hundred houseplants.

Speaker Day 1

Dan Fink
CIC, CRM, AAI, CPCU, CRIS 

BIO:

Daniel Fink has 35 years of experience as an Independent Insurance Agent in the Midwest and Southwest. In addition, he teaches many insurance education classes (including CIC and Rubles) and also works as an insurance expert witness in state and federal courts. Daniel has helped defend many insurance agents and has assisted plaintiffs as an expert witness.

After graduating with a Bachelor of Arts (cum laude) in Journalism and English from Oakland University, Rochester, MI, Daniel worked as a free-lance newspaper reporter. But then he married into an insurance family in 1982. And most of his creative writing turned into the writing of insurance coverages. He learned insurance from the ground up and helped grow the family agency, eventually managing the commercial lines department and starting a hospitality insurance division specializing in hotels, restaurants, and taverns.

He began studying insurance and earned his CIC designation in 1992 and his CRM designation in 2006. Now he is honored to be teaching insurance to other learners and helping others advance the way other instructors have helped him. In 1999, Daniel returned to his home state of Arizona with his family. He ran his own agency for a time and then merged with a larger Arizona agency. For six years, Daniel worked on the company side, helping a small carrier grow in the Southwest. Now he is a producer with General Southwest Insurance, Phoenix, AZ. Since 2004, Daniel has been teaching classes for the Risk & Insurance Education Alliance and state associations, including the CIC, Ruble, and CISR programs. He is also a speaker at convention and trade associations on insurance topics and risk management. In 2011, Daniel served as President of the Independent Insurance Agents and Brokers of Arizona. Before that, he served on its board of directors and as chairman of its education committee. Daniel also serves as an expert witness on insurance matters and standard of care assisting attorneys on insurance litigation matters. He has served on the committee to review the insurance agents licensing exam for the State of Arizona.

Speaker Day 2

Bryan Tilden

CPCU, CLU, ARM, ALCM, ChFC, CIC, SCLA

Bryan is a National Lecturer and Expert Witness in the field of insurance. Prior to starting his own firm, he was the Director of Technical Affairs and Director of Education for IIANC. Since entering the insurance business in 1974 as an Account Executive, he has worked for major brokerage firms on Fortune 100 accounts around the nation. He specialized in large retention programs, utilizing the international insurance marketplace.

Tilden has been active in insurance education as a grading panel member for the Insurance Institute of America and the American Institute for Property Liability Underwriters. He has taught in every state in the U.S., and also teaches in Bermuda and Europe. He has served on the Education and Technical Committees for the IIANC and worked with the State of North Carolina on pre-licensing and continuing education. In 1988, IIANC presented him with the Ernest F. Young Education Award, and in 1989 Agent of the Year. He has taught in schools for both the PIA and IIA, been a speaker at RIMS and CPCU meetings, and has spoken at various conventions. He earned his CIC designation in 1977 and is a National Faculty Member for the Risk & Insurance Education Alliance.

An active volunteer in rescue services, Bryan is an internationally certified technical rescue instructor. In 2013, he received the Higgins and Langley Memorial Rescue Award for a Swiftwater Rescue Incident. He is a member of the International Association of Arson Investigators along with their NC Chapter, and teaches arson investigation courses.