Important Webinar Information (E&O, Flood, Ethics & General)

Logging in early to the webinar allows time for troubleshooting if necessary. For connection issues, please contact our administrative partner, the Florida Insurance School Continuing Education (FISCE), at 800-786-4303.

Random attendance checks occur each hour of the presentation. You must reply to every attendance check and be online for the entire duration of the webinar to earn CE credits. Minnesota Department of Commerce has very stringent rules regarding webinars and receiving continuing education credit. 

In the event that you think you miss a poll check during the webinar please email asaleem@bigimn.org While we may not immediately detect a missed poll, if you believe you've missed one, promptly respond via chat or email to provide us with the necessary information for verification purposes. Your proactive communication ensures we have the documentation needed to address any concerns related to poll participation.

You are not allowed to watch the webinar in a group but need to do so alone on a computer or device, so that you can click the prompts throughout the webinar confirming you are in attendance. Individual attendance is confirmed by your IP address and email for the course. 

It is critical that you check the prompts or you will not receive CE credit.

Once the course is complete, the CE will be uploaded to Sircon within 48 hours of the course, no need to complete any additional paperwork.

Accessing the Webinar - If you have trouble logging in or other issues concerning the live webinar, please call our administrative partner, the Florida Insurance School Continuing Education (FISCE), at 800-786-4303.

All WEBINAR’s are scheduled for Central Time

Before connecting to the Webinar, review the following:

• We recommend you connect 30 minutes early in case time is needed for troubleshooting purposes. 
• All attendees are in “listen-only” mode so there’s no need to test your microphone or webcam.
• After clicking the link above to enter, if prompted, type in your first and last name and email address.
• Audio will come through your computer’s speakers. If your computer’s speakers are not functioning properly, we recommend connecting via a mobile device for audio.
• Connecting to this Webinar through a remote office connection/VPN may cause connection challenges. For this reason, we recommend connecting to this Webinar outside of your remote office connection/VPN.
• To be eligible for CE/attendance credit, attendees must be registered and respond to TWO onscreen attendance polls per hour. Should you experience an internet/power outage, to avoid losing credit, we recommend installing the Zoom application on a cellular-enabled mobile device as a backup. 

If you have connectivity challenges:

• Email tech support: support@fisce.com
• From within the Webinar, send message via the Chat feature
• Call tech support (FISCE): 800-786-4303 or 850-222-4303

Cancellation Policy: All cancellations must be done in writing, 24 hrs prior to the webinar start in order to receive a refund less the non-refundable credit card processing fee. Any cancellations after that time will not be refunded.

Thank you and we hope you enjoy the webinar. If you are unable to reach FISCE you can contact Amy Rau our Education Director at arau@bigimn.org or her Education Specialist Ms. Alina Saleem at asaleem@bigimn.org or the main office line 763-235-6460.